Who is responsible
Veil is operated by MOTTA E MARQUES TECNOLOGIA LTDA. Contact hello@monocraft.ai for support or privacy requests. This policy describes the current development preview, its website and the browser photo tool.
Your files, on your device
Veil encrypts the files and library metadata stored inside each private space. You do not create a Veil account. The current app has no advertising or analytics SDKs and does not send your local library to a Veil server.
Your files are decrypted while you use them. Previewing or exporting may create temporary copies protected by iOS; locking clears Veil’s temporary previews. Exports, screenshots and copies in other apps are outside Veil’s control. Local file sizes, counts and timestamps may remain observable; encryption is not a promise of forensic invisibility.
Importing leaves originals in Photos or Files. Removing originals from Photos is a separate action that requires your confirmation and may affect iCloud Photos and other synced devices.
Permissions you choose
The system photo picker provides the items you select. Additional Photos access is requested for optional removal of imported originals. Camera and microphone permissions support capture inside the app. You can change these permissions in iOS Settings. Veil does not request your contacts or location.
Purchases and Apple
Apple processes purchases and payment details. Veil checks signed transaction information on your device to determine Plus access; Veil does not receive your payment card details. The current development build uses local purchase simulation. Live products and Apple sandbox billing have not yet been configured.
Online features
iCloud backup, device sync and shared invitations are not active in the current preview. Local encrypted backup exports remain available. Before online services are enabled, this policy will be updated to describe their providers, service metadata, retention and deletion controls. Encrypted content does not mean that connection information or service metadata is invisible to a provider.
This website and its photo tool
We have not added analytics, advertising pixels or email signup forms to this website. Fonts are served with the site. The public website is hosted on Cloudflare. Hosting providers may process connection information, including IP addresses and access logs, to serve and protect the site.
The photo tool processes selected images in your browser. Its code does not upload them to a Veil server. A downloaded result is saved to the destination your browser chooses. Clearing the tool or closing the page releases its image references, without promising immediate forensic erasure from memory.
When you contact support
If you email us, we receive your email address, message and any attachments you choose to send. Your email service and our email providers also process that correspondence. We use it to answer your request and maintain the support record as needed for that purpose or applicable legal obligations.
Do not send private files, patterns, recovery codes or invitation codes. We cannot reset a lost pattern by email or recover files without their necessary keys and copies. Describe the action, the message shown and your app and iOS versions instead.
Retention, deletion and your choices
Local content stays on your device until you delete it or remove the app. Deleting a space does not delete exported copies, backup files or copies held by others. Keep the recovery codes needed for older backups. Veil cannot remotely delete files that remain solely on your device.
Contact hello@monocraft.ai to request access, correction or deletion of information you have sent to support, or to ask about our practices. Depending on where you live, you may have additional privacy rights and the right to contact a privacy regulator. We may need to verify your request, but will never ask for a vault recovery code or pattern.
We will update this page when these practices change. The date above identifies this version.